Return & Refund Policy

Thank you for your purchase! We strive to ensure satisfaction with every order.

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Return:

All sales are final. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery with photo proof. We will correct the issue with a replacement or refund if eligible.

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Refunds:

Refunds are processed for defective or incorrect items only. Email us at info@theemmgroup.com with your order number and concern. Approved refunds take 5–10 business days to appear on your original payment method.

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Exchanges:

Due to our limited production runs, we do not offer product exchanges at this time.

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Shipping Costs:

Shipping charges are non-refundable unless the return is due to our error.

If you have any questions, please contact us at info@theemmgroup.com.